Privacy Policy

Last updated: December 4, 2024

1. Introduction

HumAi Websites UK Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information:

  • Name and company name
  • Email address
  • Payment information (processed securely through Stripe)
  • Account credentials

2.2 Usage Information:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences

2.3 Client Data:

  • Information about your clients that you input into our system
  • Project and website content
  • Email marketing data

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process your transactions and manage subscriptions
  • Send you service-related communications
  • Improve and optimize our platform
  • Provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

4.1 We do not sell your personal information.

4.2 We may share information with:

  • Service Providers: Stripe for payment processing, email service providers, hosting providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through Stripe

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your subscription, we will delete or anonymize your data within 90 days, unless retention is required by law.

7. Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we use your data
  • Objection: Object to certain data processing activities
  • Withdraw Consent: Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.

Types of cookies we use:

  • Essential cookies: Required for the platform to function
  • Analytics cookies: Help us understand how you use our services
  • Preference cookies: Remember your settings and preferences

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU. We ensure appropriate safeguards are in place for such transfers in compliance with data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us:

HumAi Websites UK Ltd

Data Protection Officer

Email: privacy@humaiwebsites.com

Website: www.humaiwebsites.com

By using HumAi Websites services, you acknowledge that you have read and understood this Privacy Policy.